Change Case Status

Change Case Status This task changes the status of a case. This task is only available for workflows based on a category belonging to a case. This is an automatic task executed by the system with no user interaction.

General Settings
More information on general workflow task settings can be found here:
Workflow Tasks

Edit
Opens the configuration settings for this task.

Change case status to:
Change the case status to 'Closed' or 'Re-opened'.