Upgrading to the Latest Version

Notifications of updates are sent out to Therefore™ administrators and users that opt in. From this notification it is then possible to download the software and install the update. In addition, administrators are able configure updates for all Therefore™ Clients.

  1. When an update arrives, Therefore™ administrators and users that opt in will receive a pop-up notification. Clicking on the link opens a dialog with details. Click on the Info button to see information on the new version or a list of all the fixes included in an update. Then, to download the update, click on Download and save it to the machine with the Therefore™ Server.

  2. Before starting make a full backup of your database, the buffer folder and the software registry key under 'HKEY_LOCAL_MACHINE\Software\Therefore'.

  3. If the full-text noise-word list was been manually changed, this should be copied to a safe location for use later, as it will be overwritten during installation.

  4. Now you can upgrade the Therefore™ Server.

Upgrading Multi-Tenant Systems

Multi-Tenant Systems can be upgraded in a similar way to standard Therefore™ systems.

  1. Upgrade the Therefore™ Server and clients according to the standard upgrade instructions above.

  2. Open the Tenants Manager on the Therefore™ Server. Click on File and select Enable DB Upgrade.

  3. Click on File again and select Upgrade all Databases. A confirmation message will be displayed if the upgrade was successful.

Opting in for notifications

Notifications of are sent out by default to all users with administrator permissions. Other users may opt-in to these notifications via Options in the Therefore™ Navigator, Viewer or Capture Client. To do so, click on the application tab and choose Options. Under Resources check the box Alert me when Therefore™ updates are available.

Note:

Opt-in users will only be allowed to install the upgraded Client once it has been pushed by their own system administrators.