Setup Requirements for eForms

In order to access the eForms designer, you will need to correctly configure Therefore™ Web Access. This can be done in the Web Settings tab of the Configuration Wizard. The Therefore™ Web Access URL and Web API URL and Web API Port need to be entered.

You can also access these settings via the Therefore™ Solution Designer. Right-click on the Therefore™ node and select Settings.

The Web Access URL setting can be found in the Web Access Settings tab and is labeled 'Therefore™ Web Access URL'.

The Web API URL setting can be found in the XML Web Service tab.

The Web API port setting can also be found in the XML Web Service tab. It is labeled 'Port'.

For example, these settings can be configured to be:

Setting	Value
Web Access URL	http://moyawareserver01/TWA
Web API URL	https://moyawareserver01:8000/theservice
Web API Port	8000

Troubleshooting Therefore™ eForms

If you have fulfilled the basic requirements listed above and the eForms designer is still unavailable, use the troubleshooting steps below to ensure all other requirements for eForms are being met.

• Check if a MIME type for the file name extension .json is configured in IIS.

• Check if the browser you want to use supports JavaScript. Supported browsers include: Google Chrome, Mozilla Firefox, Microsoft Edge and Apple Safari.

• Check if JavaScript is enabled in your browser.

• Check if the configured Web API Port matches the port in the Web API URL. For example, if the port is configured to be 8000 the URL must be: https://moyawareserver01:8000/theservice